PRICING: Please note that all prices are in U.S. dollars. Shipping
costs will be added to your total at the end of your purchase.
ORDER PROCESSING: After you submit your order, you will receive a
computer-generated email confirmation that your order was placed. If you
are paying by credit card, you
will receive another email with confirmation of the transaction.
Orders can take up to 7 to 10 business days to reach your location after receipt of cleared payment (exception: back orders and out
of stock items).
See Shipping Times below.
Prices of items and shipping charges are subject to change at any time.
Shipping will be added to your total at time of
checkout. Shipping charges are NOT included in the price listed for each
item. Items marked with (OS), or specifically indicated as
OVERSIZED, will require higher shipping fees.
Higher fees will apply for Express Shipping. Please see
Shipping Times below for information regarding when to expect
shipment of your order.
Higher fees may apply for any mis-shipments or redirection of shipments due
to incorrect shipping address, zip code entry or PO boxes on the online order form
(We do not ship to PO boxes).
These fees are charged to FHD by most shipping carriers, and will be passed onto
the customer.
BACK ORDERS: If all of part of your order is placed on a backorder
status, we may hold the entire order until all items become available for
shipment.
BACK TO TOP OF PAGE
SHIPPING PRICES: Fixed Shipping prices
will be added to the total price of your order at checkout. Shipping
prices may be higher for oversize packages then originally quoted on website.
We will notify you after placing your order if this is the case.
Fixed Shipping Fees are as follows;
RATES
FOR MOST U.S.
STATES
RATES FOR CALIFORNIA, IDAHO, MONTANA, NEVADA, NEW MEXICO, OREGON,
UTAH, WASHINGTON and WYOMING.
RATES
FOR HAWAII AND ALASKA
RATES
FOR APO'S ARMED FORCES
RATES
FOR US TERRITORIES
FAX ORDERS: To FAX Your Order to Fine Home Displays Click
Here and print order form. Fax us a copy and we will email you your
order verification.
* Note: You will need Adobe Reader to read this
Fax Order Form,
please
click here to visit the Adobe website and download a free copy.
SALES TAX: Federal law requires that all Ohio residents be charged sales tax.
SHIPPING METHODS: Most of our items are shipped by UPS Ground, FedEx and
by USPS Postal Service. If the situation warrants, we may elect to
ship by some other carrier.
Higher shipping fees will apply to all
orders going to Alaska, Hawaii, Puerto Rico, Guam and all other off shore U.S.
territories. Shipping prices may be higher for oversize packages then originally
quoted on website. We will notify you after placing your order if this is
the case. Contact
us for a quote to your area.
BACK TO TOP OF PAGE
SHIPPING TIMES: Orders can take up to
7 to 10 business days to reach your location (exception: back orders and out
of stock items).
Higher fees will apply for faster Express Shipping.
Express Shipping means guaranteed 3 to 5 business days after the date your order was placed.
Express Shipping is working business days only and does not include weekends or holidays.
Express Shipping to off shore U.S. territories means guaranteed 4 to 6
business days after the date your order was placed.
Express shipping is working business days only and does not include weekends or holidays.
**Note** If you need 2nd Day Express Delivery, please
email
us with the items you wish to purchase. Higher Shipping fees will be applied to
this faster service, if it is available for the items you wish to purchase. (Exception; Custom
made cabinets and cases are made at the time of order and
may require longer processing and shipping times.)
BACK TO TOP OF PAGE
RETURNS: It is very
important to us that you be happy with your
order. Your satisfaction is our main priority!
If you need to return an item:
·
Requests for a return/refund must be submitted within 30 days of
receipt of purchase. Please
contact us
for return instructions and a
Return Authorization (RA) number.
PLEASE DO NOT
MAIL THE MERCHANDISE
BACK TO US OR ANY OF OUR SUPPLIERS until you get the
Return Authorization paperwork and a Return
Authorization (RA) number from us to include with the return package.
No refunds will be issued without an Return Authorization (RA) number.
Returns must be received within 2 weeks of issuing Return Authorization (RA)
number. You must email us with all return package tracking and shipping
information when you have sent your return back to us. If we do not receive this
information, your refund may be significantly delayed.
·
All
custom made items (display and doll cases, spoon cases, shadow boxes, etc.) are
not returnable, as they are made to your specifications at the time of order.
·
Upon receipt and inspection of the returned item(s), we will issue
a refund for your item(s) if returned in the same resalable (unused) condition with
original packaging, UPC labeling, and hardware/accessories, excluding any shipping/handling/insurance costs.
Please note that an RA number does not guarantee final disposition. All returns
are subject to inspection. FHD reserves the right to refuse credit on any
returns that are not in resalable condition.
·
Refunds may take up to 4 weeks for processing (although they are
usually completed within 14 days). Returns must be received within 2 weeks of
issuing Return Authorization (RA) number.
In the rare event that we should ship the wrong
merchandise, please contact us ASAP and we will expedite shipment of the correct
item(s). In this situation, we will cover all shipping costs.
BACK TO TOP OF PAGE
ORDER CHANGES AND
CANCELLATIONS: Due to the built in efficiencies in our ordering
system, once your order has been placed, and you have received your electronic
confirmation email, we cannot make changes to the product you have ordered, nor
can we cancel your order, as it has already been processed to our warehouses. If
you need to return the product, please follow the return procedures above. If
additional items are needed, you will need to place another order.
CANCELLATION OF SPECIAL ORDERS:
Please note that for any cancellation of a special order (special
production runs) with Fine Home Displays, there will be a 50% cancellation
fee applied.
DAMAGES:
We take extra precautions to pack our orders to prevent
damage and breakage. All items are shipped insured. If, despite our efforts, your order does arrive damaged,
then please hold onto the package and damaged merchandise (for potential
inspection) and e-mail us right away for
instructions. All damage claims must be made within 7 days of receiving
your order. Please closely inspect all merchandise upon receipt to ensure that
your order has not been damaged in shipping.
Please DO NOT MAIL THE DAMAGED GOODS
BACK TO US or to any of our suppliers until you have notified us of the damage. If
necessary, we
will send you paperwork to include with the damaged item (s) you are returning.
Please see above policy for returning merchandise.
PRIVACY POLICY: Fine Home Displays is committed to respecting your privacy. Please be assured that
the information you provide to us will only be used to support your customer relationship with us. We will never share or sell any of your information to others. Unless we have your permission or are required by law, we will only use the data you provide
to us online with others who are acting on our behalf to complete your order.
Please see our entire Privacy Policy Page.
CATALOG REQUESTS: In an effort to keep costs
down and maintain competitive pricing, we do not currently offer a printed catalog. Please contact us
if you have any questions or need additional information regarding any of our products.
TYPOGRAPHICAL ERRORS: We make every attempt to ensure that the
information provided on Fine Home Displays website is accurate and correct, but
occasionally an error goes unnoticed. We are not liable for any product
informational typographical errors on the website. If you find an error on our
website, please report it to us so that we can correct it immediately.
In the event a Fine Home Displays product is listed at an incorrect price due to
typographical error in the Description and/or Title of products or in the pricing
information, Fine Home Displays shall have the right to refuse or cancel any
orders placed at the incorrect price. Fine Home Displays shall have the right to
refuse or cancel any such orders whether or not the order has been confirmed and
your credit card charged. If your credit card has already been charged for the
purchase and your order is canceled, Fine Home Displays shall issue a credit to
your credit card account in the amount of the incorrect price.
WHOLESALE / BULK ORDERS:
If you are a retailer with a valid vendors license, you can contact us to set up
a wholesale account. Individual customers who do not possess a vendors
license but wish to purchase in bulk may also qualify for our V.I.P. discount.
Please contact us for more information.
BACK TO TOP OF PAGE
Thank you for shopping with Fine Home Displays!
We at Fine Home Displays have
display
ideas for your all of your collections.
Click Here to
go to our  Home Page.
|
